Terms and Conditions

Last updated: February 5, 2026

1. Acceptance of Terms

By accessing and using MyCarePlan ("the App"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the App.

2. Service Description

MyCarePlan is a personal care management application designed to help families organize and track care-related information, including but not limited to:

  • Medication schedules and tracking
  • Medical appointments and calendar integration
  • Equipment maintenance records
  • Care recipient health information
  • Document storage and management
  • Communication logs with healthcare providers

3. Medical Disclaimer

IMPORTANT: This App is NOT a substitute for professional medical advice.

MyCarePlan is a personal organizational tool and does not provide medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information accessed through this App.

4. User Responsibilities

You are responsible for:

  • Maintaining the accuracy of all information entered into the App
  • Keeping your account credentials secure and confidential
  • Verifying medication doses and schedules with healthcare professionals
  • Ensuring all medical equipment maintenance follows manufacturer guidelines
  • Complying with all applicable laws and regulations regarding healthcare data
  • Not sharing sensitive medical information without appropriate authorization

5. Data Privacy and Security

We take your privacy seriously. Your personal and medical information is:

  • Stored securely using industry-standard encryption
  • Only accessible to authorized users within your account
  • Not shared with third parties without your explicit consent
  • Subject to our Privacy Policy (please review separately)

When connecting external services (e.g., Microsoft Outlook), you authorize the App to access only the specific data required for functionality (calendars, email attachments).

6. Email Integration

When you connect your Microsoft/Outlook account, you grant the App permission to read your calendar events and email attachments for the purpose of importing appointments and documents. This access is limited to your personal use and the App does not store, share, or use your email content for any other purpose.

7. Limitation of Liability

MyCarePlan and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the App, including but not limited to medication errors, missed appointments, equipment failures, or data loss. Use of this App is at your own risk.

8. Emergency Situations

IN CASE OF EMERGENCY:

Do NOT rely on this App for emergency communications. Always call emergency services (999 in the UK, 911 in the US) or contact your healthcare provider directly in case of a medical emergency.

9. Intellectual Property

All content, features, and functionality of MyCarePlan are owned by the App operators and are protected by international copyright, trademark, and other intellectual property laws.

10. Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or engage in behavior that we deem harmful to other users or the App. You may terminate your account at any time by contacting support.

11. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

MyCarePlan Support

Email: carecompanion67@gmail.com

By using MyCarePlan, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.